EZclass Data Processing Agreement (DPA)
Effective Date: June 1, 2025
Version: 1.0
1. Parties
This Data Processing Agreement ("DPA") forms part of and supplements the Terms of Service and Privacy Policy of EZClass OÜ.
Controller:
EZClass OÜ
Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia Registry number: 16802842
Email: [email protected]
Processor / Sub-Processor:
Each third-party service provider or subcontractor engaged by EZClass OÜ that processes personal data on its behalf as described in the Privacy Policy and listed in the Sub-Processor List below.
For the purposes of Article 28 of the General Data Protection Regulation (GDPR) (EU) 2016/679, EZClass OÜ acts as the Data Controller of personal data collected via its platform (ezclass.io and subdomains).
Certain processors and teacher contractors may act as Processors or Sub-Processors when performing services on behalf of EZClass OÜ.
2. Scope and Purpose
This DPA governs the processing of personal data in the context of EZClass OÜ’s platform and services, including:
- Online English language classes
- Subscriptions
- Educational tools
- Video conferencing
- Digital whiteboards
- Customer support
- Payment processing
- Data analytics
Personal data processed under this DPA includes data relating to:
- Students
- Parents/legal guardians
- Teachers
- Visitors to the platform
The purpose of processing is to enable EZClass OÜ to deliver, manage, improve, and secure its educational services.
3. Categories of Personal Data
The types of personal data processed include:
- Identifiers: name, email, account credentials
- Contact information: phone, address (where applicable)
- Profile data: educational background, bio, profile picture/video
- Class participation data: video, audio, chat messages, whiteboard content
- Payment data: limited metadata (processed securely by Stripe)
- Device data: IP address, device identifiers, browser type
- Usage data: platform interactions, attendance, performance analytics
- Sensitive data: identification documents (teachers), where required for compliance
4. Data Subjects
- Students (including minors with parental consent)
- Parents/legal guardians of students
- Teachers (independent contractors engaged by EZClass OÜ)
- Visitors to the EZClass OÜ platform
- Duration
This DPA remains in effect for the duration of the relationship between EZClass OÜ and each Processor.
Upon termination of services, personal data must be returned or deleted in accordance with this DPA and applicable law.
6. Obligations of the Controller (EZClass OÜ)
EZClass OÜ as Controller shall:
- Process personal data in compliance with GDPR and applicable data protection laws
- Clearly inform data subjects via its Privacy Policy
- Maintain a record of processing activities (Article 30 GDPR)
- Obtain valid consent where required
- Respond to data subject requests (access, rectification, erasure, etc.)
- Ensure an adequate legal basis for international transfers
7. Obligations of the Processor
Each Processor acting on behalf of EZClass OÜ shall:
- Process personal data only on documented instructions from EZClass OÜ
- Implement appropriate technical and organizational measures to ensure data security
- Ensure confidentiality of staff with access to personal data
- Cooperate with EZClass OÜ on data subject rights requests
- Assist with data protection impact assessments (DPIAs) where required
- Notify EZClass OÜ without undue delay in case of personal data breach
- Return or delete personal data upon termination of services
- Allow for audits and inspections by EZClass OÜ (with reasonable notice)
- Not engage sub-processors without prior authorization or general written consent (Article 28(2))
- Ensure any sub-processors are bound by equivalent data protection obligations
8. International Data Transfers
When personal data is transferred to third countries outside the EEA:
- Standard Contractual Clauses (SCCs) will be used where applicable
- EU-U.S. Data Privacy Framework will be relied upon where available
- Additional safeguards (encryption, access controls) are implemented to ensure an adequate level of protection
9. Sub-Processors
EZClass OÜ engages the following approved sub-processors:
Processors (Data Processors) — Act on Our Behalf
Service | Purpose | Location | Legal Safeguard | |
Standard | ||||
Stripe Payments Europe, | Processing customer | EEA / US | Contractual | |
Ltd. | payments (subscriptions, | Clauses (SCCs), | ||
bookings) | EU-U.S. Data | |||
Privacy Framework | ||||
Zoom Video SDK (Zoom | SCCs, EU-U.S. | |||
Data Privacy | ||||
Video Communications, | Embedded video classes | US | ||
Framework, DPA | ||||
Inc.) | ||||
with Zoom | ||||
DigitalOcean, LLC | Hosting platform (servers, | San Francisco, US | SCCs, encryption | |
at rest/in transit, | ||||
databases) | role-based access | |||
Brevo (Sendinblue SAS) | Transactional emails (class | GDPR Compliant | ||
booked, payment failed, | France (EU) | |||
(EU-hosted) | ||||
etc.) | ||||
Hostinger | Email service & domain | Lithuania (EU) | GDPR Compliant | |
registration (emails, domain | ||||
DNS) | ||||
Google LLC (Google | Analytics & performance | SCCs, IP | ||
US | Anonymization, | |||
Cloud & Analytics) | monitoring | EU-U.S. Data | ||
Privacy Framework | ||||
Enty OÜ | Legal, accounting, | Estonia (EU) | GDPR Compliant, | |
compliance services | DPA with Enty | |||
Cookie consent | Manages cookie | |||
Usercentrics A/S | management, banner | |||
display, consent logging | Denmark (EU) | consent per GDPR | ||
(Cookiebot CMP) | ||||
(required under GDPR Art. | Art. 7(1) | |||
7(1), Art. 30) | ||||
Cloudflare, Inc. | CDN, DDoS protection, | Global (with SCCs / | IP address, traffic | |
metadata, essential | ||||
security proxy | DPF safeguards) | cookies | ||
Content management and | DPA, access | |||
Strapi | EEA / US | controls, Processor | ||
handling form submissions | agreement; access | |||
restricted |
Third-Party Controllers (Independent Legal Responsibility — Not Our Processors)
Service | Purpose | Location | Legal Role | |
Wise Payments | Outgoing teacher payouts & | Separate | ||
EEA/UK/US | Controller (AML, | |||
Limited | rare refunds | KYC, Tax Law | ||
obligations) | ||||
Hostinger (Domain | Domain WHOIS registration | |||
registration) | & DNS (public record) | |||
Facebook / Meta | If user clicks on our ad and | Separate controller | ||
is redirected to EZclass | relationship — Meta | |||
(retargeting pixel) | Privacy Policy applies | |||
Google (Google Ads) | Same as above — if using | Separate controller | ||
retargeting or ad pixels | relationship |
This list may be updated from time to time. EZClass OÜ will notify Processors of material changes.
Legal Counsel and Consultants
Our legal advisors, GDPR consultants, and similar professional service providers (for example, Enty OÜ or other authorized advisors) may access personal data when necessary to support EZClass OÜ’s compliance with legal obligations, data protection requirements, accounting, tax reporting, or to assist with audits or disputes. Such access is limited, controlled, and subject to confidentiality obligations.
10. Data Security Measures
Each Processor must implement appropriate technical and organizational measures, including:
- Encryption of personal data in transit and at rest
- Secure hosting environments
- Access controls and authentication
- Regular vulnerability testing
- Incident response plans
- Data minimization
11. Liability and Indemnity
Each party shall be liable for its own processing of personal data under this DPA and applicable law.
Processors are liable for breaches caused by their own acts or omissions and those of authorized sub-processors.
12. Termination
Upon termination of the services, Processors must:
- Delete or return all personal data, unless retention is required by law
- Confirm to EZClass OÜ in writing that deletion has occurred
13. Miscellaneous
- This DPA is governed by Estonian law and EU GDPR.
- In case of conflict between this DPA and other agreements, this DPA prevails with respect to data protection.
14. Contact
For questions about this DPA:
Controller:
EZClass OÜ
Registry number: 16802842
Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia
15. Signatures
This DPA is automatically binding on Processors engaged by EZClass OÜ through contract or service agreement.
No separate signature is required unless explicitly requested.